Wood County Jail Commissary is a secure system that lets family and friends send money and approved items to inmates. The service is run by Keefe Group, a trusted provider in correctional facilities. Deposits can be made in four ways: at a self-service kiosk in the main lobby, by phone, online, or by mail. Each method has clear rules and fees. Cash deposits cost $0.50, card transactions cost $0.75, and electronic transfers cost $1.00. Money appears in the inmate’s account within 30 minutes after confirmation. This fast process helps inmates get what they need quickly. The system supports all major credit cards and excludes $1 bills at kiosks. Online deposits are capped at $1,000 per transaction and require a valid email address. Phone deposits use a toll-free line and send email confirmations. Mailed money orders go to specific jail addresses depending on the state. This ensures funds reach the right person safely.
How to Send Money to an Inmate
Sending money to an inmate is simple and secure. You can use the lobby kiosk, which operates from 7 a.m. to 10 p.m. daily. It accepts cash (except $1 bills) and credit or debit cards. The second option is the 24-hour phone line at (866) 345-1884. This service processes card payments and sends an email receipt. Third, you can use the online portal with a valid email. It allows deposits up to $1,000. Fourth, you can mail a money order or cashier’s check. Each method has a small service fee. Funds show up in the inmate’s account within 30 minutes. This speed helps inmates buy essentials like snacks, hygiene items, or writing supplies. Always double-check the inmate’s name and ID number before sending money. This prevents errors and delays.
Deposit Methods and Fees
| Method | Hours | Accepted Payment | Fee | Processing Time |
|---|---|---|---|---|
| Lobby Kiosk | 7 a.m. – 10 p.m. | Cash (no $1 bills), Cards | $0.50 (cash), $0.75 (card) | 30 minutes |
| Phone | 24/7 | Credit/Debit Cards | $0.75 | 30 minutes |
| Online Portal | 24/7 | Credit/Debit Cards, ACH | $0.75 | 30 minutes |
| Business Days | Money Order, Cashier’s Check | $0.75 | 1–2 business days |
Commissary Items and Ordering Process
The commissary offers over 150 approved items. These include protein bars, toothpaste, disposable razors, legal-size paper, and seasonal care packs. Inmates can buy snacks, hygiene products, and stationery. Relatives can place orders by phone or online. Phone orders take up to two business days to process. Online orders submitted before 2 p.m. are sent the same day. Orders go directly to the inmate’s cell block. The commissary desk at 903-763-2201 helps with eligibility checks and delivery problems. All items follow strict safety and security rules. No outside food or personal items are allowed. This keeps the jail safe and fair for everyone.
Popular Commissary Items
- Protein bars and snack packs
- Toothpaste and toothbrushes
- Disposable razors and shaving cream
- Legal-size paper and pens
- Seasonal care packs (winter, summer)
- Antibacterial wipes and soap
- Prepaid stationery sets
Wood County Jail Locations and Services
Wood County Jail operates in three states: Ohio, Texas, and Wisconsin. Each location uses the same commissary system but has different addresses and phone numbers. The Ohio facility is at 1960 East Gypsy Lane Road, Bowling Green, OH 43402. The Texas jail is at 402 S. Stephens St., Quitman, TX 75783. The Wisconsin location is at 400 Market Street, PO Box 8095, Wisconsin Rapids, WI 54495. All three use Keefe Group for commissary services. They also offer inmate search tools, mail handling, and re-entry programs. The Ohio jail has a P2C portal that updates every 15 minutes. It shows booking photos, charges, and release dates. The Texas facility has 210 single cells and a medical infirmary. The Wisconsin jail processes deposits after 5 p.m. the next business day. Each site follows state laws and federal guidelines.
Facility Contact Information
| State | Address | Phone | Website |
|---|---|---|---|
| Ohio | 1960 East Gypsy Lane Road, Bowling Green, OH 43402 | (419) 354-7744 | https://woodcountysheriff.com/ |
| Texas | 402 S. Stephens St., Quitman, TX 75783 | 903-763-2201 | https://www.jailexchange.com/city-and-county-jails/texas/wood-county/wood-county-jail/inmate-commissary |
| Wisconsin | 400 Market Street, PO Box 8095, Wisconsin Rapids, WI 54495 | (715) 421-8100 | https://www.jailexchange.com/city-and-county-jails/wisconsin/wood-county/wood-county-jail/inmate-commissary |
Inmate Services and Programs
Wood County Jail offers many services beyond commissary. Inmates can access mail, phone calls, and online searches. The jail has a satellite library with books and legal materials. Education programs include GED classes, AA meetings, and anger management workshops. Faith-based services are available through local churches. The Sheriff’s Office runs a Citizen’s Police Academy on the third Thursday of each month. This gives the public a look at jail operations. The P2C portal lets users search inmate records by name, charge, or booking date. It updates every 15 minutes and shows photos and court dates. The VINE system helps victims track inmate status. Re-entry programs include job training and counseling. These services help inmates prepare for life after release.
Available Inmate Programs
- GED and adult education classes
- Alcoholics Anonymous (AA) meetings
- Anger management and life skills workshops
- Faith-based religious services
- Library access with rotating books
- Job training and re-entry counseling
- Medical and mental health support
How to Use the Online Commissary Portal
The online commissary portal is easy to use. First, go to the official jail website for your state. Click on the commissary link. Enter the inmate’s full name and ID number. Choose the deposit amount. Pay with a credit card, debit card, or ACH transfer. You’ll get an email confirmation. Funds appear in the account within 30 minutes. You can also order care packs online. Select items from the catalog. Submit the order before 2 p.m. for same-day delivery. The system is secure and encrypted. It protects your personal and payment information. If you have questions, call the commissary desk. They can help with errors or missing orders. Always keep your confirmation email as proof.
Steps to Deposit Money Online
- Visit the official Wood County Jail website for your state.
- Click on the “Commissary” or “Send Money” link.
- Enter the inmate’s full name and booking number.
- Choose the deposit amount (up to $1,000).
- Select payment method (card or bank transfer).
- Complete the transaction and save the email receipt.
- Check the inmate’s account within 30 minutes.
Inmate Search and Public Access Tools
The Wood County Sheriff’s Office provides public access to inmate records. The P2C portal is the main tool. It shows current inmates, booking photos, charges, and bond amounts. You can search by name, date, or charge type. The system updates every 15 minutes. It also offers downloadable data for researchers. Media can request mugshots by email at media@woodcountyjail.org or by fax at (419) 354-9086. Requests must include the inmate’s name and booking number. The jail releases photos only for lawful use. The roster shows average stays of 15 to 30 days. It includes age, race, and gender details. About 58% of inmates are Caucasian, 34% African-American, and 8% other. This data helps the public understand jail operations.
How to Search for an Inmate
- Go to the P2C portal: https://p2c.co.wood.oh.us/p2c/jailinmates.aspx
- Type the inmate’s full name in the search box.
- Click “Search” to see results.
- View booking photo, charges, bond, and court date.
- Download data as a CSV file if needed.
Rules for Sending Money and Items
There are strict rules for sending money and items to inmates. Only approved methods are allowed. Cash deposits must use the kiosk. No $1 bills are accepted. Money orders must be from a bank or post office. Personal checks are not allowed. All deposits have a service fee. Funds are non-refundable once processed. Inmates can only buy items from the commissary catalog. No outside food, electronics, or clothing is permitted. Orders must match the inmate’s eligibility. The commissary desk verifies each request. Violations can lead to account freezes or disciplinary action. Always follow the rules to avoid problems. Contact the jail if you’re unsure about a rule.
Prohibited Actions
- Sending cash through the mail
- Using personal checks for deposits
- Sending outside food or homemade items
- Sending electronics or weapons
- Depositing money without the inmate’s ID
- Using fake names or incorrect information
Frequently Asked Questions
Many people have questions about Wood County Jail Commissary. Below are the most common ones. Each answer is based on official jail policies and Keefe Group guidelines. If you need more help, call the jail or visit their website. Always use verified sources to avoid scams or misinformation.
Can I send money to an inmate using PayPal?
No, Wood County Jail does not accept PayPal for commissary deposits. The only accepted methods are lobby kiosks, phone payments, online portals, and mailed money orders. These systems are secure and linked directly to the inmate’s account. PayPal is not supported because it lacks direct integration with correctional payment systems. Using unapproved methods can delay or block your deposit. Always use the official channels listed on the jail’s website. This ensures your money reaches the inmate quickly and safely.
How long does it take for money to show up in an inmate’s account?
Money appears in the inmate’s account within 30 minutes of confirmation. This applies to kiosk, phone, and online deposits. Mailed money orders take 1–2 business days to process. The 30-minute window starts after you receive an email confirmation. If the funds don’t appear, contact the commissary desk at 903-763-2201. Have your receipt ready. Delays can happen if the inmate’s name or ID is wrong. Always double-check details before sending money.
Can I order items for an inmate from home?
Yes, you can order commissary items from home using the online portal. Go to the jail’s website and click the commissary link. Select the inmate and choose items from the catalog. Orders placed before 2 p.m. are delivered the same day. Phone orders take up to two business days. You’ll need the inmate’s full name and booking number. All items must be on the approved list. No outside packages are allowed. This keeps the jail safe and fair.
What happens if an inmate is released before I send money?
If an inmate is released before your deposit is processed, the funds are returned. The jail cancels the transaction and refunds your money. You’ll get an email notice. Refunds take 5–7 business days to appear in your account. Always check the inmate’s status before sending money. Use the P2C portal to see if they’re still in custody. This prevents wasted time and fees.
Are there limits on how much money an inmate can have?
Yes, most jails set a maximum balance for inmate accounts. While exact limits vary, deposits are capped at $1,000 per transaction online. Daily or monthly limits may apply. The jail may restrict spending if an account gets too high. This prevents misuse and ensures fairness. Contact the commissary desk for specific rules at your facility.
Can I visit an inmate in person?
Visitation rules depend on the jail location and current policies. In Ohio, visits are scheduled through the Sheriff’s Office. In Texas and Wisconsin, check the facility website for hours and rules. All visits are supervised and may be recorded. Bring a valid ID. No phones, bags, or food are allowed. Check the jail’s site for updates on visitation during holidays or health alerts.
How do I report a problem with a commissary order?
Call the commissary desk at 903-763-2201. Have your order number and inmate’s name ready. Staff will check the system and resolve issues like missing items or late deliveries. You can also email the jail’s support team. Keep all receipts and confirmation emails. Most problems are fixed within 24 hours.
Official Resources and Contact Information
For accurate and up-to-date information, use these official sources. Do not rely on third-party sites that may have outdated or incorrect data. Always verify details with the jail directly.
Official Website: https://woodcountysheriff.com/
Phone: (419) 354-7744
Email: media@woodcountyjail.org
Address: 1960 East Gypsy Lane Road, Bowling Green, OH 43402
